The UK Eating Out market is going through major changes driven by health concerns, technology, lifestyles, time pressures, family structures and demographics. The Future Foundation and Mintel both point to substantial growth in the Fast Food / Takeout / Home Delivery market with Mintel projecting 11% growth from 2004 to 2008. The Future Foundation projects a doubling of the Home Delivery market by 2010.

Home Delivery is no longer limited to the Pizza industry. The Indian food market is becoming more professional in their approach, some of the sushi concepts are looking at major expansion of their delivery offering and specialist delivery kitchens such as Deliverance are growing at a rapid rate.

It is vital not see Home Delivery as a “nice to have” add on. In fact, if execution is not well done, Home Delivery could have a negative impact on your business. We are able to give very specific advice on all aspects of the Home Delivery business from store layouts and work flows to insurance and the systems and procedures required to ensure a superb customer experience that will enhance your brand.