The UK Eating Out market is going through
major changes driven by health concerns, technology, lifestyles,
time pressures, family structures and demographics. The Future
Foundation and Mintel both point to substantial growth in the
Fast Food / Takeout / Home Delivery market . The Future Foundation projects
a doubling of the Home Delivery market by 2020.
Home Delivery is no longer limited to the Pizza industry. The
Indian food market is becoming more professional in their approach,
some of the sushi concepts are looking at major expansion of
their delivery offering and specialist delivery kitchens such
as Deliverance and The Bombay Bicycle Club.
It is vital not see Home Delivery as a “nice to have” add on.
In fact, if execution is not well done, Home Delivery could
have a negative impact on your business. We are able to give
very specific advice on all aspects of the Home Delivery business
from store layouts and work flows to insurance and the systems
and procedures required to ensure a superb customer experience
that will enhance your brand.